Ducati Omaha Service
Welcome to the dedicated Ducati Omaha Service page!
WE DO NOT ACCEPT WALK-IN SERVICE - PLEASE CONTACT US FOR AN APPOINTMENT.
NOTE: ALL SCHEDULED DUCATI FACTORY MAINTENANCE APPOINTMENTS REQUIRE DROP-OFF AND PICK-UP, WE CANNOT ACCOMMODATE "WHILE YOU WAIT" SERVICES ON THESE ITEMS.
Call 402-408-4400 or Text 402-739-9655 or e-mail firstname.lastname@example.org or use the ONLINE SERVICE REQUEST FORM to get on the calendar!
(Please no technical support requests - we are dedicated to servicing the bikes in our shop.)
WHO WE ARE / WHAT WE DO
We specialize in ALL aspects of servicing modern Ducati motorcycles. Whether you have a NEW Ducati you just purchased from our Sales Department and are ready for your break-in service, or have a Ducati you've ridden for years that is ready for it's major Desmo service, we are here for YOU! As the ONLY Ducati dealer in the area (and one of the ONLY Exclusive Ducati Dealers in the nation), we take our role in providing PREMIUM Ducati service very seriously. 95% of what we do is DUCATI service, it's our focus and our passion, and we have over $50,000 of specialty tools and equipment in house for servicing modern Ducati motorcycles. Our entire Service staff attends and completes ALL required and optional Ducati service training on an annual basis to stay up to speed on all of the latest technological advancements in Ducati motorcycles. Simply put: We are YOUR Ducati Service Center!
Our Ducati Omaha Service Team:
Eric - Ducati Certified Lead Technician
Conner - Ducati Certified Technician
Craig - Service Advisor
What if I have another brand of motorcycle?
We do provide limited services for other bikes as well, primarily modern sport and adventure cycles of all stripes, but our services are generally limited to suspension services as well as routine service items (oil changes, tire changes) for most bikes of this style. We do NOT provide services for large cruiser / touring / bagger type bikes, and we don't service ATV's, dirt bikes, vintage bikes, scooters, mopeds, trikes, etc. We do not provide diagnostic services, engine repairs, etc. for non-Ducati motorcycles, other than non-Ducati track & race bikes that we may work on in our off-season (October-March).
What about older Ducati motorcycles?
We are not a "vintage" bike shop, our focus is on modern Ducati motorcycles. We WILL help you when we can, but if your Ducati is 15+ years old it's likely one we would consider a "vintage" bike and none of our fancy new equipment and technology will be of any use in servicing your bike. We're happy to offer routine maintenance services (oil changes, tire changes, suspension service, etc.), but if you have a 25 year old bike that doesn't run, every fastener is rusty, the wiring harness has been chewed up by mice, and the fuel in the tank has been in there for 5 years, we're probably not your best option.
PLEASE NOTE - WE CAN NOT PROVIDE DIAGNOSTIC SERVICES FOR VINTAGE DUCATI MOTORCYCLES DURING OUR MAIN SEASON (APRIL - SEPTEMBER). IF YOUR OLDER DUCATI HAS AN ELECTRICAL PROBLEM, HAS A RUNNING ISSUE, WON'T START, WON'T STAY RUNNING, ETC. WE CAN ONLY SCHEDULE APPOINTMENTS FOR THIS DURING THE OFF-SEASON (OCTOBER - MARCH). WE SIMPLY DON'T HAVE THE TIME AVAILABLE FOR THESE DIAGNOSTIC JOBS DURING OUR PRIME TIME SEASON.
For any questions on what we can do for YOUR motorcycle, e-mail us directly at Service@DucatiOmaha.com, TEXT us at 402-739-9655 or CALL 402-408-4400 to receive quick, professional help.
-Ducati Omaha Service Team