Ducati Omaha Suspension Shop
Motorcycle suspension setup is as much an "art" as it is a "science".
If you don't know what Rebound Damping and Compression Damping are, and also how they relate to each other, you're like 99% of the motorcycle riders on the road, so don't feel bad. That's why we're here! Most motorcycle shops don't deal much with suspension setup, and most riders never touch a dial or clicker the entire time they own a bike. Therefore the knowledge base that most shop technicians have when it comes to suspension setup is very limited.
And then there are RACING shops. For motorcycle RACING, suspension setup is one of the most critical aspects of performance that needs to be managed. Shop that build and service RACING bikes are generally going to know a lot more about suspension setup and components than other shops. And here's the good news, you have a top-notch motorcycle RACING shop right here - at Ducati Omaha! Our customers benefit from not only our RACING knowledge when it comes to suspension setup, but also our ability to apply that knowledge to NON-RACING applications. Suspension setup gives your street bike it's ride quality, handling prowess, and sets the overall character or "feel" of the bike. Most riders don't know they can change that stuff, but YOU CAN! And most shops don't know how to do it correctly, but WE DO!
Here's a basic outline of what "Suspension Tuning" looks like:
We offer comprehensive services driven by this process to get YOUR bike riding and handling exactly how it should! We start with a detailed Suspension Questionnaire to gather information about you and your bike, and how your bike is working for you in terms of ride and handling. Be warned, we ask A LOT of questions, but they're all relevant to delivering the best final solution to you. This questionnaire should be completed in advance of your suspension tuning appointment. CLICK HERE to request the suspension questionnaire via e-mail, then you can fill it out and e-mail it back to us. After we have all of the information, we'll evaluate the available options for improving your situation and will review all of the options with you. In order to do this, we need to set up an appointment for a Suspension Evaluation, which we offer FOR FREE, all you need to do is request an appointment through our ONLINE SERVICE APPOINTMENT REQUEST or one of these alternate contact methods.SUSPENSION SHOP CONTACT:
Call Us: 402-408-4400
NEW Text Us: 402-739-9655 (text only)
*** FREE SUSPENSION EVALUATION ***
Once we've gone through the evaluation process with you and have decided on the path we will pursue toward suspension excellence for your bike, we'll get to work! After your suspension tuning (and optional component changes) are complete, we'll ask you to ride the bike and evaluate the changes, and if necessary we will tweak the setup to your liking. Then we will ask you to spend some time riding the bike for a week or two. After that time, we'll ask you to evaluate the changes again and if anything needs further tweaking, we'll take care of it. Once you have the Ducati Omaha Suspension Setup on your bike, we offer lifetime suspension adjustments FOR FREE, so if your riding style or conditions change over time we'll readjust settings for you at no charge*.
Get started by requesting the Suspension Questionnaire: CLICK HERE
WHAT IF I DON'T LIVE IN THE AREA???
We do offer mail-order suspension services if it's something we can feasibly do without having the bike here. Installation of fork cartridge kits, servicing/revalving of shocks, etc. are all things we can do with components off the bike. It's always better to have a local suspension tuner who can evaluate your bike with you on it. If that's not possible in your area, we can probably help. You will need to ship us your suspension components, and we will need to go over the options available. Contact Us for more information.
Please note we no longer offer the up-front Suspension Questionnaire tuning recommendations for non-local customers, sorry. It's just too difficult to diagnose suspension issues without having the bike in front of us, and it was wasting a lot of time with no benefit to anyone.
Thank you in advance for trusting Ducati Omaha with your motorcycle suspension needs, we will work very hard to make sure YOU enjoy your bike to the maximum potential!
* Free suspension adjustment does NOT include component changes, we can perform those optionally for an additional fee